Management Mastery Guide — Book One
A 90-Day Field Application System
for New and Frontline Managers
Turn new manager training into visible behavior change — not just course completions. A complete, adaptable toolkit your team can plug into existing onboarding and academy structures with minimal lift.
Who This Program Serves
- First-time people leaders: supervisors, team leads, assistant managers, and newly promoted managers.
- High-performing individual contributors preparing for their first leadership role.
- Frontline managers in high-volume, high-change environments — retail, distribution, operations, healthcare, call centers.
The Business Problem
Most organizations promote strong contributors into management without a practical transition runway. New managers tend to:
- Keep doing old-role work instead of building the team.
- Give unclear instructions that create rework and risk.
- Cancel or underuse one-on-ones, leaving issues unaddressed.
- Delay feedback until problems are larger and harder to fix.
HR and L&D teams are left to bridge the gap with limited time, inconsistent tools, and programs that measure attendance rather than behavior.
The Program Promise
In 90 days, new managers move from doing the work to leading the work — through clear expectations, stronger routines, and visible artifacts you can review and reinforce.
Shift identity from individual contributor to team leader with clearer priorities and boundaries.
Communicate expectations with a what / why / next-step structure that reduces guesswork.
Run weekly one-on-ones with a five-part agenda: check-in, priorities, blockers, coaching, next steps.
Delegate with clear outcomes, success criteria, authority, resources, and checkpoints.
Give timely, behavior-based feedback using simple structures and ready-to-use scripts.
Set and maintain performance expectations visibly and address early gaps fairly.
Manage up and across with concise weekly updates surfacing wins, risks, blockers, and asks.
Complete a focused 90-day capstone that connects behavior change to business-facing results.
The 90-Day Roadmap
Three phases. Eight modules. Matched tools for every step.
Identity & Clarity
- From Individual Contributor to Manager
- Communication Fundamentals
- Running Great One-on-Ones
Core tools: Quick-Start Self-Assessment, Team Leadership Vision Worksheet, Transition Plan, Weekly One-on-One Agenda.
Execution & Coaching
- Delegation Without Micromanaging
- Feedback and Coaching Basics
- Performance and Expectations
Core tools: Delegation Planner, Feedback Conversation Builder, Expectations Alignment Sheet, Weekly Team Check-In.
Influence & Consistency
- Managing Up and Across
- Your First 90-Day Capstone
Core tools: Stakeholder Map, Weekly Update Builder, Capstone Action Plan, Capstone Summary Sheet, Mastery Score Tracker.
What Participants Produce
Each participant builds a small, practical portfolio of real work that makes development observable, coachable, and easy to align with your existing talent processes.
- Leadership vision and 90-day transition plan.
- Clear Communication Checklists for instructions, updates, and resets.
- Weekly one-on-one agendas and reflections.
- Delegation Planners and Expectations Alignment Sheets.
- Feedback Conversation Builders and early performance gap notes.
- Stakeholder maps and weekly updates for managing up and across.
- Capstone Action Plan and Summary Sheet with evidence and outcome.
Implementation Options
Self-paced cohort (8–20 managers)
- One module per week with a live workplace challenge.
- One artifact reviewed per month.
- Includes a 12-week cohort plan and 60-minute monthly review agenda.
Supervisor-as-coach model
- Each participant paired with their direct leader or mentor.
- Leaders use included coaching questions and tracking matrix in monthly 1:1s.
- Keeps support close to the work and reinforces existing expectations.
Academy or onboarding add-on
- Use Book One as the 90-day field application layer between classroom or virtual sessions.
- Aligns with your competency models — tools are policy-neutral and behavior-focused.
What HR/L&D and Sponsors Can Measure
Clear levers to demonstrate and report impact — integrate into your existing dashboards and talent reviews.
- Enrollment and completion by cohort, phase, and business unit.
- Self-assessment shifts at Day 1, ~Day 45, and Day 90 across core skills.
- Artifact completion and quality reviewed monthly.
- Capstone completion and themes — what operational problems managers chose to solve.
- Leader feedback on clarity, consistency, and follow-through in day-to-day behavior.
What's Included for HR/L&D Buyers
A complete, adaptable toolkit for internal use.
- Learner workbook (printable edition) — eight modules, tools, scripts, glossary, reflection prompts.
- Learner workbook (fillable edition) — for LMS, intranet, or PDF workflow.
- Facilitator/Leader Guide with Program Setup Checklist and minimum expectations.
- Suggested 12-week cohort plan and weekly session design (45–60 minutes).
- 60-minute Monthly Artifact Review agenda and standards for strong artifacts.
- Supervisor-as-coach guidance: coaching questions, do/avoid lists, escalation reminders.
- Measurement & Completion rubric: Emerging, Developing, Strong, Advanced.
- Participant tracking matrix and facilitator closeout checklist.
Choose Your Tier
Whether you're equipping one manager, piloting with a small team, or rolling out across the organization — pick the tier that fits and check out directly. No backtracking.
We'll send your download link and receipt to this address.
Individual License (1 User)
Best for one self-directed learner
$59
For a single new manager working through the 90-day system independently.
- Printable workbook
- Fillable workbook
- Certificate of Completion
- License for one (1) named user
Licensed to one user. No sharing, copying, or group use.
Team License (Up to 10 Users)
Best for small teams & pilot programs
$699
Up to 10 managers with the full facilitator guide — ideal for a first internal cohort. (~$70/manager at full capacity.)
- Printable workbook
- Fillable workbook
- Facilitator and Leader Guide
- Certificate of Completion
- Organizational license — up to 10 named users, 12-month term
Recommended starting point for small businesses and internal trainers.
Guided Rollout License (Up to 20 Users)
For HR, L&D & operations leaders
$2,099
Structured rollout with direct orientation support for HR, L&D, and operations leaders. Purchase instantly — we'll follow up to coordinate orientation. (~$105/manager at full capacity, plus guided support.)
- Everything in the Team License
- Manager Portfolio Tracker
- Launch and reminder templates
- One 60-minute orientation session
- Organizational license — up to 20 named users, 12-month term
Orientation scheduled by email after purchase. Prefer an intake call first? Request a guided rollout.
Next Step: Pilot a 90-Day Cohort
Run a pilot with 10–20 new or recently promoted managers, using your own leaders as facilitators, then review their capstone portfolios together at the end of the cycle.
This program is educational in nature and designed for internal leadership development. Organizations should adapt facilitation, documentation, and escalation practices to their own policies, industry standards, and local requirements.